Moderation
We strive to create the safest possible online experience for young people. We deploy a highly intelligent and sophisticated piece of software called NetModerator that monitors the website 24-hours-a-day. NetModerator filters content, and analyses and reports on the context of the content (all messages and chat that take place on the website). It can even identify the development of inappropriate relationships, including grooming patterns. The system operates in real-time and triggers immediate alerts to our staff when it identifies sharing of personal information, profanity, sexual content, abuse and inappropriate relationships.

In addition, the BeatBullying website is moderated by our staff from 8am-2am, 365-days-a-year. They monitor the chat rooms and further ensure the safety of the young people using the site.

Safeguarding Procedures
All support on BeatBullying is confidential, which means that we will not share the content of conversations on the site unless we feel a young person is at risk. If we are concerned that a child is in danger our Safeguarding procedures will be followed and an external referral to police or social services may be made. You can find out more information about our safeguarding policy here.

General Online Safety
Young people on BeatBullying are encouraged to consider their own online safety at all times. For example, we do not allow personal information to be shared, such as contact details, what school they go to and photographs of themselves. You can read our full site rules here and take a look at our Safety Centre at the top of the page.